Privacy Policy

Effective January 1, 2026

Custom Apopka Concrete, concreteapopka.com, office@concreteapopka.com

What this policy covers

Custom Apopka Concrete is a concrete contractor in Apopka, FL. This policy explains what information we collect when you use our website, what we do with it, how long we keep it and what you can ask us to do about it.

It applies to every page on this site, starting with our home page, and to the contact form linked from it. It doesn't cover other websites we link to, because those sites have their own policies.

Information you give us

When you ask for an estimate or send a question through our contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the property and a description of the work, such as a cracked driveway or a new patio.

Our contact form is run by an outside form service, so the details you enter pass through that service before they reach us. We only ask for what we need to call you back, look at the job and give you a quote.

If you call us at (407) 358-0192 or email us, we keep a record of that conversation so we can follow up on your job.

Information collected automatically

Like most websites, ours can collect basic technical information when you visit. This can include your browser type, the device you're using, the pages you looked at, how long you stayed and the general area you're browsing from.

We may use analytics tools to see which pages people read and where they leave, so we can make the site easier to use. These tools look at visits as a whole and aren't used to identify you by name.

Cookies

Cookies are small files your browser stores so a site can remember your visit. Our site and the analytics and form tools it uses may set cookies to count visits, remember settings and keep forms working properly.

You can block or delete cookies in your browser settings. The site will still work for reading pages, but some parts, like the contact form, may not work as smoothly.

How we use your information

We use what you send us to reply to your request, schedule a visit, prepare your estimate, do the work if you hire us and keep records of the job. We also use site data to fix problems and improve the pages.

We don't sell your personal information. We share it only when we need to get your job done, such as with a supplier or a service that runs part of our website, or when the law requires it.

How long we keep it

We keep your contact details and job records for as long as we need them to finish the work, answer questions about it later and meet our business and tax record-keeping duties.

If you asked for an estimate and didn't hire us, we keep your request only as long as it's useful for following up, then delete it or keep it in a form that no longer identifies you.

Keeping your information safe

We take reasonable steps to protect the information you send us and limit who on our team can see it. No website or email system is completely secure, so we can't promise that information sent over the internet will never be exposed.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it if it's wrong or ask us to delete it. We'll do that unless we need to keep something to finish your job or meet a legal duty, and if so we'll tell you why.

You can also ask us to stop contacting you at any time, and we'll take you off our follow-up list.

Children's privacy

Our website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our website or the tools it uses change. The current version is always the one posted on this page, so check back if you'd like to see what's changed.

How to reach us about your privacy

If you have a question or concern about how we handle your information, or you want to use any of the rights above, call us at (407) 358-0192 or use our contact page. We'll look into it and get back to you.

You can read more about who we are on our About page. We're based in Apopka, FL 32712.